At phl365, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.
This Privacy Policy ("Policy") describes how phl365 ("phl365," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you," "Player," or "User") who access or use the phl365 online gaming platform at https://phl365.app and all associated services (collectively, the "Platform").
This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). By registering an account or using the phl365 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy.
phl365 is the data controller responsible for your personal information collected through the Platform. As data controller, phl365 determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable Philippine data privacy laws.
For all data privacy inquiries, requests, and complaints, you may contact our Data Protection Officer (DPO) at the details provided in Section 15 of this Policy.
phl365 collects the following categories of personal data from registered players and Platform visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, residential address | Account communication, OTP verification, support |
| Financial Data | GCash number, PayMaya account, bank account details, transaction history | Deposits, withdrawals, fraud prevention, AML compliance |
| Gaming Data | Game history, wager amounts, win/loss records, session duration | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security, fraud detection, platform optimization |
| Usage Data | Pages visited, features used, click patterns, session duration | Platform improvement, personalization, analytics |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
phl365 does not intentionally collect sensitive personal information (as defined under the Data Privacy Act) unless required for identity verification or legal compliance purposes, in which case such data is handled with heightened security measures.
phl365 collects personal data through the following means:
phl365 uses your personal data for the following purposes:
phl365 will not use your personal data for any purpose incompatible with those listed above without first obtaining your consent or establishing a separate legal basis for such processing.
phl365 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
phl365 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
All third-party service providers engaged by phl365 are required to process your personal data only on our documented instructions and in compliance with the Data Privacy Act of 2012. phl365 does not authorize any third party to use your personal data for their own independent purposes.
phl365 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
When personal data is no longer required, phl365 will securely delete or anonymize it in accordance with our internal data disposal procedures.
phl365 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phl365 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular No. 16-03.
phl365 uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain session security, and analyze Platform usage. The following types of cookies are used:
You can manage your cookie preferences through the cookie settings panel available on the Platform. Please note that disabling certain cookies may affect the functionality of the phl365 Platform. Your browser settings may also allow you to control cookies at the browser level.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phl365:
To exercise any of these rights, please submit a written request to our Data Protection Officer at [email protected]. phl365 will respond to your request within fifteen (15) business days of receipt. We may require you to verify your identity before processing your request.
The phl365 Platform is strictly intended for persons aged 21 years and above, in accordance with Philippine gaming regulations. phl365 does not knowingly collect personal data from individuals under the age of 21.
If phl365 becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data, and report the matter to the relevant regulatory authorities as required.
If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to phl365, please contact us immediately at [email protected] so that we can take appropriate action.
phl365 primarily processes and stores personal data within the Republic of the Philippines. In certain circumstances, personal data may be transferred to or accessed from servers or service providers located outside the Philippines, including for cloud hosting, cybersecurity, or game software services.
Where such international transfers occur, phl365 ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that impose data protection obligations equivalent to those under the Philippine Data Privacy Act of 2012. phl365 will not transfer your personal data to a country that does not provide an adequate level of data protection without first obtaining your consent or establishing appropriate contractual safeguards.
phl365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, phl365 will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The date of the most recent revision is displayed at the top of this Policy. Your continued use of the phl365 Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how phl365 protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by phl365, please contact our Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission if you believe your data privacy rights have not been adequately addressed by phl365.
From the moment you register to every deposit and withdrawal, phl365 applies multiple layers of protection to your personal information.
Every connection between your device and phl365 is protected by bank-grade SSL encryption. Your login credentials, payment details, and personal data are never transmitted in plain text.
phl365 fully complies with the Philippine Data Privacy Act of 2012 (RA 10173) and all NPC issuances. Your rights as a Filipino data subject are recognized and upheld on our platform.
phl365 does not sell, rent, or trade your personal information to third-party marketers. Your data is used only to operate the platform and comply with Philippine legal obligations.
phl365 has a designated DPO responsible for overseeing data privacy compliance. You can reach our DPO directly at [email protected] for any data-related concerns.
Access, correct, delete, or export your personal data at any time. Withdraw marketing consent with a single click. phl365 makes it straightforward to exercise your data privacy rights.
In the unlikely event of a data breach, phl365 will notify the NPC within 72 hours and inform affected players promptly — no delays, no cover-ups, full transparency as required by law.
Your data is protected, your transactions are secure, and your rights are respected. Join thousands of Filipino players who trust phl365 for a safe and fair online gaming experience. Register today — 21+ only. Please gamble responsibly.